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How Do I Get Support For An Item I've Purchased? || fa-question

Authors who are designers, developers and creatives from all over the globe are responsible for the work you see on Envato Market. Authors are not obligated to provide support, however most do. You will know if an author provides support, simply by viewing the “Support” tab on the item page.

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As an Envato Market author you need to select the most appropriate payment method in order to receive your earnings. Each payment method and provider may have restrictions regarding which countries they pay to, for legal and / or commercial reasons.

How Do I Get Support For An Item I've Purchased? || fa-question

Authors who are designers, developers and creatives from all over the globe are responsible for the work you see on Envato Market. Authors are not obligated to provide support, however most do. You will know if an author provides support, simply by viewing the “Support” tab on the item page.

Where can I find my Purchase Code?|| fa-check-circle-o

Every item purchased on Envato Market has a unique code, called a purchase code. A purchase code is used by authors to verify you have purchased a licence for the item. The purchase code may be required to access an author’s support site (if support is offered) or to enable automatic updates.